Frequently Asked Questions
Frequently Asked Questions
Do you deliver to my area?
We currently deliver within a 40 km radius of Cape Town. If you're unsure whether we deliver to your area, feel free to contact us at Info@g-detergents.co.za.
How long does delivery take?
Orders are typically delivered within 1β3 business days within our delivery radius. You'll receive a confirmation once your order is on its way.
What payment methods do you accept?
We accept all major payment methods available at checkout. All transactions are processed securely.
Can I return a product?
If you're not satisfied with your purchase, please contact us within 7 days of receiving your order and we'll do our best to resolve the issue. Please refer to our Refund Policy for full details.
Are your products safe for children and pets?
Our products are household cleaning products intended for adult use. Always store cleaning products out of reach of children and pets, and follow the usage instructions on each product label.
Do you offer bulk or wholesale orders?
Yes! We cater to businesses and bulk buyers. Contact us at Info@g-detergents.co.za to discuss wholesale pricing and arrangements.
How do I track my order?
Once your order is fulfilled, you'll receive an email with tracking information. You can also log into your account to check your order status.
How can I contact you?
You can reach us via our Contact page or email us directly at Info@g-detergents.co.za. We aim to respond within 1 business day.